Questions and answers

When your order is shipped, you will receive an email with shipping information. This email contains details about when and how you will receive your order.

Yes, after we take care of your order, we will send you a shipping confirmation with tracking instructions if the shipping location is outside of Sweden, Austria or Germany.

When you checkout, you will see if your country is on the list of countries we ship to. If this is not the case, send us an email at and we will see if we can accommodate you.

Our products are shipped within Europe from our logistics partner in Sweden, within Asia from our logistics hub PT Global Innovation in Malaysia and within USA from our affiliate Global Innovation Corporations.

Free shipping on all orders.

Orders are usually shipped within 24 hours of purchase. Shipping time varies by country and the shipping location.

Click on "Buy now" next to the product. The product is now in the shopping cart. Now click on the shopping cart icon to proceed to checkout. You can find it on the right side of your screen.

Of course, with us there is no limit to how big or small an order can be. Shipping is always free of charge.

You can pay with Visa, MasterCard, Sofort or Paypal. We use Stripe payments, which are certified to the PCI DSS Level 1 standard.

If you buy a product outside the EU, it will be classified as export/import. It is your responsibility to follow your country's regulations regarding taxes and fees.

Yes, we have a 14-day return policy, which means you have 14 days after receiving the goods to request a return. You will also need the receipt or proof of purchase. To do so, send us an email at

There is a thirty-day unconditional money back guarantee if our products do not meet your expectations. To do so, send us an email at